Privacy Policy

Abhacare (“us”, “we”, or “Abhacare”, which also includes its affiliates) is the author and publisher of the internet resource www.Abhacare.com (“Website”) on the world wide web as well as the software and applications provided by Abhacare, including but not limited to the mobile application ‘Abhacare’, and the software and application.

This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose, and protect Personal information about the Users of the Services, including the Practitioners. We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE, AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD, OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE, AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

1. WHY THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with, inter alia:

Section 43A of the Information Technology Act, 2000;

Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);

Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual;

The purpose, means, and modes of collection, usage, processing, retention, and destruction of such information; and

How and to whom Abhacare will disclose such information.

2. COLLECTION OF PERSONAL INFORMATION

Generally, some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls, or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Abhacare. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

contact data (such as your email address and phone number);

demographic data (such as your gender, your date of birth, and your pin code);

data regarding your usage of the services and history of the appointments made by or with you through the use of Services;

insurance data (such as your insurance carrier and insurance plan);

other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters) including any images and other documents/files.

The information collected from you by Abhacare may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.

“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

passwords;

financial information such as bank accounts, credit, and debit card details, or other payment instrument details;

physical, physiological, and mental health conditions;

sexual orientation;

medical records and history;

biometric information;

information received by a body corporate under lawful contract or otherwise;

visitor details as provided at the time of registration or thereafter; and

call data records.

Abhacare will be free to use, collect and disclose information that is freely available in the public domain without your consent.

3. PRIVACY STATEMENTS

3.1 ALL USERS NOTE:

This section applies to all users.

3.1.1 Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Abhacare immediately.

3.1.2 Collection, use, and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.

3.1.3 Abhacare does not control or endorse the content, messages or information found in any Services and, therefore, Abhacare specifically disclaims any liability concerning the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Abhacare relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Abhacare relating to the same.

3.1.4 You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. 

4.CONFIDENTIALITY AND SECURITY

4.1 Your Personal Information is maintained by Abhacare in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. Abhacare takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Abhacare’s business.

4.2 No administrator at Abhacare will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished. Abhacare does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Abhacare by sending an email to support@Abhacare.com You shall be liable to indemnify Abhacare due to any loss suffered by it due to such unauthorized use of your account and password.

4.3 Abhacare makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.

5.CHANGE TO PRIVACY POLICY

Abhacare may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Abhacare treats User’s personally identifiable information, or in the Privacy Policy itself, Abhacare will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact support@Abhacare.com to deactivate your account. Unless stated otherwise, Abhacare’s current Privacy Policy applies to all information that Abhacare has about you and your account.

If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

6.CHILDREN'S AND MINOR'S PRIVACY

Abhacare strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Abhacare Website and Services are not intended for use by minors, Abhacare respects the privacy of minors who may inadvertently use the internet or the mobile application.

7.CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Abhacare using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.